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Helping Good People AVOID BAD CONTRACTORS

HOME IMPROVEMENT UNIVERSITY • DON’T BE A VICTIM

Built as an open-access resource by ProTex Remodeling. Review these basic verification steps before signing any agreement, reviewing quotes, or letting work begin on your home—Because home improvement contracts are written to protect the contractor, not you.

Industry Secrets Exposed

  • Fake Discounts
  • Deceptive Sales Practices
  • Contractor Financing

Standards of Excellence

  • Certified Installations
  • Veteran Owned Business
  • Full Warranty on Material and Labor

Buying Checklist

  • Insurance Verification
  • Creditor Status
  • Background Checks
John Markley
4 weeks ago
Outstanding company with superior work ethic. Did excellent work and the attention to detail was without compare. Owner walked us through the upgrades without trying to sell us things we didn't need. I give PeoTex my highest possible recommendation!
Photo from customer review
Response from the owner:Thank you so much for the incredible review and high recommendation, John! It was a true honor working with you on your replacement window project in Frisco. As a veteran-owned business, we take great pride in delivering honest, no-pressure guidance for our customers—so hearing that you felt completely comfortable throughout the process means the world to us. We’re thrilled with how your new Solar Defense Replacement Window upgrade turned out and know those high-performance windows with that Cardinal 452+ glass will keep your home comfortable and energy-efficient for years to come. Thank you for your service and for trusting ProTex Remodeling with your home! Eric & Heidi Feldt and the ProTex Remodeling Team Welcome to the family.
Laura Wandel
2 months ago
Eric and his team at ProTex were amazing during this entire process. I had all of my windows (old, cloudy aluminum frames) replaced with new ones. Eric walked me through all of my options including pricing. I have a few big picture windows and he gave me several window style options for those as well. Once the windows were ready, his team installed them in less than 2 days and did an amazing job. I love my new windows - I can see out of them, they're energy efficient, and cut down on road/outside noise. Eric and his team were very friendly and respectful working in my house. I chose ProTex because it's a locally owned company rather than one of the big conglomerates and I'm so glad I did!
Response from the owner:Hi Laura, Thank you so much for taking the time to leave such a detailed review. Replacing those old aluminum windows with our Solar-Defense Series vinyl replacement windows featuring upgraded Cardinal Glass to block this Texas heat, was an absolute pleasure. We specifically engineered your setup with dissimilar noise reduction glass for maximum sound reduction, but hearing that they do a good job at filtering the marching band practicing right on the other side of your fence is the ultimate real-world test. We’re thrilled that your Arlington home is staying quiet, comfortable, and energy-efficient nearly a year later. Thank you for choosing our Veteran family owned-local team over the big national companies that are popping up all over DFW. We truly appreciate your trust and support! Eric, Heidi & the ProTex Remodeling Team
Walter Rottschafer
4 months ago
Installers Aaron and Sascha were great! 11 windows installed in just over 3 hours. All went well. And the windows look great.
Response from the owner:Walter, Thank you for trusting ProTex Remodeling with your window replacement project in Ft Worth, Texas. We hope those beautiful Value-Line Series™ windows with the newest low-e / argon glass technology, exceed your expectations and give you years of low maintenance enjoyment. Welcome your new lower electric bills next month. Just in time to beat the Texas heat. Thanks for the business, Eric & Heidi Feldt and the ProTex Remodeling Team
Bart Baldwin
4 months ago
I have used Eric at ProTex a couple different times and have been very satisfied with his work! He communicates with me along the way and has a lot of knowledge about his craft. They are always quick on the installs and don’t skimp on quality. Thanks ProTex!!
Response from the owner:Bart, Thanks for trusting ProTex Remodeling with your most recent window replacement project in Gun Barrell City. We hope those Solar-Defense™ Replacement windows exceed your expectations and block this awful Texas heat. We look forward to helping you with any window replacement projects in the future. Thanks again, Eric & Heidi Feldt and the ProTex Remodeling Team
Edyie
4 months ago
My husband and I feel truly blessed to have chosen Pro-Tex Remodeling for the exterior renovation of our home. Their team completely transformed our house by replacing all of our windows, siding, soffits, trim, gutters, and front door. They also installed our new door hardware and exterior lighting, bringing our vision to life in ways that exceeded our expectations. While the entire project took approximately 10 weeks to complete, there was a significant amount of work involved, and the quality of the finished product was well worth the time. Throughout the process, communication was outstanding. The team kept us informed every step of the way, answered our questions promptly, and made sure we always knew what to expect next. What impressed us most was how easy they were to work with from the very beginning. They took the time to listen to our ideas, understand our goals, and offer recommendations that aligned with our vision. We always felt heard and valued as customers. The crew, Aaron and Sascha were professional, friendly, and respectful of our property. Considering the scope of the project, they did an excellent job keeping the work area as clean and organized as possible. It became a pleasure seeing them each morning before we left for work, knowing our home was in capable hands. The craftsmanship, attention to detail, and customer service we received were outstanding. We couldn't be happier with the final result and would highly recommend Pro-Tex Remodeling to anyone considering exterior home improvements. Thank you to the entire Pro-Tex team for making this such a positive experience and for giving our home a beautiful new look.
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Edyie, Wow, it's always a pleasure to hear how our customers feel about doing business with ProTex Remodeling. We strive to do the very best when it comes to the products that we sell and our installation processes. As a family business, sometimes jobs do take slightly longer that would be ideal and we appreciate your patience and understanding. Those new windows and siding should give you years of low maintenance performance. If there is ever a situation where you need service on any of our products, don't hesitate to call or text me on my cell. Thanks again for the business and for taking the time to write this review. It was a pleasure working for you and your family. Respectfully, Eric & Heidi Feldt
Andrew Seibert
4 months ago
Fantastic work. Really appreciate Aaron and Sasha and the work they did and the care they took with our home. We had all our windows replaced and all our siding replaced. The home looks great and we have received many compliments. Thank you.
Response from the owner:Mr. Siebert, Thank you for the business. I'm happy those Value-Line series windows are keeping the Texas heat out of your home. Your new Prodigy siding with Ascend board and batten accents should give you years of low maintenance performance. We would be happy to do the same transformation for any of your Arlington neighbors. It was a pleasure working for you and if you need anything in the future, you have my cell number, don't hesitate to reach out. Thanks again, Eric & Heidi Feldt
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